Return Policy
1. If you want to return an item, you must contact us to obtain our shipping address. All items must be in original condition: unworn, unwashed and with all tags attached.
2. Before you place an order, you need to confirm the colors, sizes and styles we provide. If there is no quality problem, the return shipping fee should be paid by the buyer.
---- If it is a quality problem or wrong version, please take a photo of the item and send the picture to us. We will take full responsibility for quality problems.
3. If you want to exchange for another style or request a refund, please inform us of the tracking number after the item is returned. Once we receive the item, we will ship you a new reorder or issue a refund.
----We are not responsible for packages lost in transit.
4. If you have any questions about returns, please contact us!
We strive to provide you with 100% satisfaction. If you want to apply for a return, please contact our customer service first and inform the reason for the return. All items sent back to us must be in original condition with all tags: unused, unworn, altered or washed, etc.
Returns and exchanges are not allowed in the following circumstances:
1) We do not accept products with quality issues due to subjective perceptions of defective products.
2) We do not accept returns on any items that have been used, damaged, engraved or altered by a third party.
3) We do not accept items that are unauthorized, incorrectly packaged or improperly insured. We appreciate your consideration.
Order cancellation
If you have placed an order and wish to cancel later, please contact our customer service representatives as soon as possible. But if your order has already been shipped, we will not be able to cancel it. Thank you for your consideration.
Friendly reminder
If you do not receive a tracking number within 3 days of placing your order, your email server may have treated it as spam. In this case, please contact us for assistance.
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